Speaking of Trust…The Power of Warmth
A growing body of research suggests that the most effective way to influence and lead is to begin with warmth. Warmth is proving to be the conduit of influence and appears to facilitate trust and the communication and absorption of ideas. Small nonverbal signals, such as a nod, a smile, or even an open gesture […]
Vulnerability-Based Trust ~ Enhancing Team Effectiveness
Members of trusting teams demonstrate Vulnerability-Based trust. This level of trust requires team members to make themselves vulnerable to one another without fear that their vulnerabilities (weaknesses, skill deficiencies, mistakes, requests for help) will be used against them. To cultivate vulnerability-based trust the leader must him/herself demonstrate vulnerability and create an environment that does not […]
